Effective Date: 14th July 2023
Thank you for choosing Cyber Octet Private Limited for your Offline learning needs. We strive to provide high-quality training and support to our students. In the event that you are not satisfied with our services, we offer the following refund policy.
1. Refund Eligibility
We offer a 100% refund for cancellations made within the first 2 days of enrollment. After 2 days, no refund will be issued.
2. Refund Process
To request a refund, please contact us at [email protected]. Your request must be made within the eligible refund period.
Upon receipt of your refund request, we will verify your eligibility for a refund. If your request is approved, we will process the refund within 30 business days. The refund will be credited to the original payment method used at the time of enrollment.
3. Non-Refundable Fees
The following fees are non-refundable:
- Enrollment feessupport, and data analysis
- Processing fees
- Certificate fees
- Any other non-tuition related fees
4. Course Completion Requirements
To be eligible for a refund, you must meet the following requirements:
- Have completed less than 1% of the course content
- Have not received a certificate of completion
- Have not violated the terms and conditions of the course
5. Course Access
Access to the course content will be terminated upon the approval of your refund request. You will no longer have access to the course materials or any associated resources.
6. Dispute Resolution
7. Changes to this Refund Policy
We reserve the right to update this Refund Policy at any time. We will notify you of any changes by posting the updated policy on our website.